Terms of service
Terms of Service
Overview
This website is operated by Zuteez. Throughout the site, the terms “we,” “us,” and “our” refer to Zuteez.
By visiting our website and/or purchasing products from us, you agree to these Terms of Service and any policies referenced on our website.
Please read these terms carefully before using zuteez.online.
Online Store Terms
By using this website, you confirm that you are legally able to enter into a purchase transaction under the laws applicable to you.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with, damage, misuse, or compromise the security or operation of our website.
Product Information
Zuteez aims to provide accurate product descriptions, photographs, sizing information, condition ratings, and prices.
Some products sold by Zuteez may be pre-owned. Pre-owned products may naturally show signs of previous use. Any notable condition details known to us will be disclosed in the product listing where reasonably possible.
Product colours may appear slightly different depending on lighting, photography, and your device display.
Customers are responsible for reviewing the product description, photographs, size, and condition before placing an order.
Product Availability
All products are subject to availability.
Because some items may be individually sourced or available in limited quantities, an item may become unavailable after an order is placed.
If we are unable to fulfill an order, we may cancel the order and provide a refund where payment has already been received.
Pricing
All prices displayed on our website are in the currency shown at checkout.
We reserve the right to change product prices, promotions, or discounts at any time without prior notice.
The price applicable to an order will normally be the price shown at the time the order is placed.
Orders
We reserve the right to accept, reject, or cancel an order where reasonably necessary, including in cases of:
- Incorrect pricing or product information
- Product unavailability
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Other circumstances that prevent us from reasonably fulfilling the order
We may contact customers by phone, WhatsApp, or email to verify or confirm an order before dispatch.
Shipping and Delivery
Shipping times provided by Zuteez are estimates and may vary depending on the destination, courier service, public holidays, weather, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact number.
Please refer to our Shipping Policy for further details.
Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.
Customers should review that policy before completing a purchase.
Intellectual Property
The Zuteez name, branding, website design, original graphics, written content, and other materials created by Zuteez may not be copied, reproduced, distributed, or commercially used without permission.
Third-party brand names, trademarks, and product names appearing on our website remain the property of their respective owners.
The sale of a branded product by Zuteez does not imply sponsorship, partnership, or endorsement by that brand unless explicitly stated.
Third-Party Services
Our website may use third-party services including Shopify, payment providers, delivery companies, analytics services, and other service providers.
We are not responsible for the independent websites, systems, policies, or actions of third-party providers beyond what applicable law requires.
Accuracy of Information
We make reasonable efforts to ensure information on our website is accurate and current.
However, occasional typographical errors, pricing errors, product information errors, or technical issues may occur.
Where an obvious error affects an order, we may contact the customer to correct the issue or cancel the affected order where appropriate.
Prohibited Use
You may not use our website:
- For unlawful activities
- To commit fraud
- To provide false order or payment information
- To introduce malicious code or interfere with website security
- To infringe intellectual property rights
- To harass, abuse, or harm others
- To scrape, copy, or commercially exploit website content without authorization
Limitation of Liability
To the extent permitted by applicable law, Zuteez will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer protection law.
Consumer-protection requirements can govern issues such as advertising, defective products, returns, and product safety.
Changes to These Terms
We may update these Terms of Service when necessary.
The latest version will be available on this page. Continued use of the website after an update means the updated terms will apply to future use and purchases, subject to applicable law.
Governing Law
These Terms of Service are intended to operate in accordance with the applicable laws and regulations governing Zuteez and its customers.
Contact Information
Questions about these Terms of Service can be sent to:
Zuteez
Email: haris22890@gmail.com
WhatsApp / Phone: +92 344 4106551
Website: zuteez.online
Location: Lahore, Pakistan